Frequently Asked Questions (FAQ)

This is the Frequently Asked Questions list of  Chosun Gifts.  If your questions are not answered on this page, please contact us at chosungifts@yahoo.com and we will reply to you within one business day.

Question

What forms of payment do you accept?

Answer

Chosun Gifts accepts money orders (by mail), credit card (online). We also accept cash in person (at home parties)

 

Question

Does Chosun Gifts send a paper catalog?

Answer

Yes!  You can order a Chosun Gifts catalog.  Place catalog in shopping cart. You will not be charged.

Question

What should I do if I have a problem with my order (such as a missing item, broken item, package not received).

Answer

Please contact Chosun Gifts imediately e-mail and include you reference your order number.  We will investigate and get back to you in [1 business day].

Question

How do I redeem my Chosun Gifts gift card?

Answer

Log on to our Web site at www.chosun4u.com and place an order.  During the checkout process, you will be prompted for your gift card number.  Simply enter it at that time and the amount will be deducted from your order! The gift cards never expire. Use them 24 hours / 7 days a week. We offer $10, $25 and $50 gift cards!

Question

Can I use a gift card on a purchase which exceeds my gift card?

Answer

Yes.  You will be prompted for another form of payment for the remaining balance on your order.